Last updated: 03/02/2026
These Terms and Conditions govern the use of the website operated by SAS GUTS, trading as GUTS Brand (“we”, “our”, “us”).
Business Address:
GUTS France
60 rue Danton,
33400 Talence,
France
Contact Email: contact@guts-brand.com
By accessing our website and purchasing our products, you agree to be bound by these Terms.
We sell physical products including helmets and clothing. Certain helmets are custom-made or personalized to customer specifications.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to suspected fraud, abuse, pricing errors, or orders from restricted regions.
Customers may cancel an order within 48 hours of placing it.
Prices are displayed and charged in the customer’s local currency based on their geographic location. Currency is automatically determined at checkout.
We reserve the right to modify prices at any time and to cancel orders arising from pricing or technical errors.
Payments are processed securely via Shopify Payments.
Orders are processed within 3–5 business days.
Estimated delivery time is approximately 2 weeks, depending on destination.
We are not responsible for courier delays, losses, or delivery issues once the parcel has been handed to the carrier.
Customs duties and import taxes: [To be completed by merchant]
Customers may request a return within 28 days of receiving the product.
We accept returns for change of mind.
Return shipping costs are the responsibility of the customer.
Refunds are issued to the original payment method after inspection of the returned item.
Custom-made or personalized helmets may not be eligible for return unless defective.
All content on this website including images, designs, logos, text, and products are the intellectual property of SAS GUTS / GUTS Brand and may not be copied, reproduced, or used without permission.
Our liability is strictly limited to the purchase amount of the product.
We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.
We do not guarantee uninterrupted access to the website and are not responsible for downtime, errors, or technical issues.
We are not responsible for third-party links or platforms referenced on our website or social media.
We reserve the right to refuse service, cancel orders, or ban customers in cases of abuse, fraud, or violation of these Terms.
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.
These Terms are governed by French law. Any dispute shall fall under the exclusive jurisdiction of the French courts.
GUTS B2B
GUTS B2B