Last updated: 03/02/2026
This Shipping Policy applies to all orders placed with SAS GUTS, trading as GUTS Brand.
Business Address:
GUTS France
60 rue Danton,
33400 Talence,
France
Contact Email: contact@guts-brand.com
All orders are processed within 1-2 business days (excluding weekends and holidays).
Orders containing custom-made or personalized helmets may require additional preparation time.
You will receive a confirmation email once your order has been shipped.
Estimated delivery time is approximately 3-8 days, depending on the destination country and local courier services.
Please note that delivery times are estimates and are not guaranteed.
We ship worldwide depending on the country.
Delivery times may vary significantly depending on the destination, customs procedures, and local postal services.
Once an order has been handed to the carrier, GUTS Brand is not responsible for delays, losses, or delivery issues caused by the courier, customs, or local postal services.
When available, tracking information will be provided by email once the order is dispatched.
It is the customer’s responsibility to monitor the tracking and ensure availability to receive the parcel.
Customers are responsible for providing a correct and complete shipping address.
We are not responsible for orders lost or delayed due to incorrect or incomplete address information.
[To be completed by merchant]
If a package is returned to us due to:
Failed delivery attempts
Unclaimed parcel
Incorrect address
Refusal to pay customs charges
The customer will be responsible for any reshipping costs.
If a parcel is marked as delivered by the carrier, we consider the order fulfilled.
In such cases, customers must contact the carrier directly to investigate.
For any shipping-related questions, please contact us at:
contact@guts-brand.com
GUTS B2B
GUTS B2B